IonaFX, Inc. will attempt to ensure that its products provide users with a Monthly Uptime Percentage (defined below) of least 99.9%.
Create a ticket that goes directly into our development pipeline
You can also reach us by email with any feedback or issues at:
support@ionafx.awsapps.com
You can also contact us by telephone at:
1-833-IONAFX1
1-833-466-2391
IonaFX, Inc. maintains normal business hours of 9am - 5pm (Central Standard Time U.S.) Monday through Friday. As a small company, holidays, travel, and vacations impact our availability. Our current calendar is:
The Monthly Uptime Percentage metric is calculated according to the following formula.